Credit Collection Policy
Purpose: Towner County Medical Center provides high quality healthcare services. In order to maintain this level of service, TCMC must strive to maintain financial stability. The adoption and support of a firm and fair credit and collection policy will help to insure the availability of these services in the future. The focus of this policy is to maintain good business practices regarding patient billing and collection.
A. PATIENTS WITH INSURANCE COVERAGE
TCMC will accept all assignable insurance policies. Time extension for insurance payment will be terminated after all claim information has been submitted and a reasonable waiting period has lapsed. The patient will be responsible for all unpaid charges.
Preadmission payments of the patient’s estimated share will be requested. This will include co-pay, deductible, co-insurance, and any non-covered charges. The patient’s share is estimated by considering all insurance benefits.
After insurance - patients will be allowed 60 days after insurance has settled to pay their remaining balances in full.
B. PATIENTS WITHOUT INSURANCE COVERAGE
Patients will be required to pay their balance in full within 90 days of service date.
Patients who are unable to pay in full at the time of service will be asked to make a sizeable down payment at the time of service.
TCMC accepts Visa, MasterCard and Discover credit cards as a form of payment.
For those patients who are unable to pay, TCMC offers a Charity program. Eligibility is determined by an application process. Applicants will be required to verify income by furnishing the latest copy of your federal tax return. Also, applicants will be required to fill out a statement of assets. Requests for payment arrangements extending beyond 90 days will be reviewed on a case-by-case basis.
All payment arrangements extending beyond 90 days will be handled by an outside agency. The arrangement will include an agreed to monthly payment amount.
The agency handling the arrangement will furnish a coupon payment booklet for the patient to use. There will be no interest or additional handling fee charged for this arrangement.
C. COSMETIC OR NON-COVERED ELECTIVE PROCEDURES
Prepayment in full will be required prior to the services being rendered.
If the estimated charges
are not easily determined, the patient will be required to settle the remaining balance upon receipt of their first statement.
D. PROMPT PAYMENT DISCOUNTS
Uninsured patients only.
Patients who pay in full at the time of service will receive a 10% discount from the estimated charges.
Questions?
Please call 1-701-968-2517
Toll Free: 1-800-943-3337 In North Dakota